Degraded search performance in Order Summary

Incident Report for Checkin

Investigating

We are aware of an issue affecting search functionality in the Order Summary page. Users may experience problems when searching for partial names, particularly with hyphenated surnames or double first names.

Workaround: Use the complete first name or full surname to find attendees.

We are investigating and will provide an update once the issue is resolved.

Posted Jan 28, 2026 - 10:27 CET

This incident affects: For organizers (Other).