Resolved -
The Peppol lookup is stable again, and EHF invoices are being delivered normally. We have made improvements to Checkin for better fallback behavior when the Peppol lookup has outages.
Jun 13, 15:25 CEST
Monitoring -
The third-party service seems more stable now.
To reduce the impact of Peppol’s downtime, we’re taking steps to less often fallback to email invoice, and instead re-attempt EHF delivery in cases where it makes sense.
Jun 10, 18:28 CEST
Investigating -
We are experiencing sporadic problems with delivering EHF invoices because the Peppol directory service, which we use to identify EHF recipients, is currently unstable.
As a result, EHF invoices sent through Checkin may be delayed or delivered by email instead.
Jun 10, 15:17 CEST